Every complaint, logged and closed.
Residents report issues with a photo. getstayz assigns each one to the right caretaker and tracks it to resolved.
Photo
Attached to every ticket
Auto
Classified & assigned
Full
History on every issue
Live
Status the resident can see
Raised in seconds, from the app
Snap a photo, pick a category, submit. The ticket lands with the right caretaker, no phone call needed.
- Photo-first complaint capture
- AI classification to the right category
- Auto-assignment to a caretaker
Tracked to done
Every ticket keeps its history. Residents watch it move to resolved without asking you.
- Immutable status trail
- Caretaker resolves in the admin console
- Resident sees resolution in real time
From complaint to resolution.
01
Resident reports
Photo + category submitted from the tenant app in seconds.
02
Classified
getstayz tags the issue and routes it to the right caretaker.
03
Worked
The caretaker acts and updates status from the admin console.
04
Closed
Marked resolved; the resident sees it update instantly.