Terms of Service

These Terms of Service govern your use of getstayz, the operating system that paying-guest (PG) and co-living operators in India use to run their properties. By creating an account or using the service, you agree to these terms. If you are accepting on behalf of a business, you confirm that you are authorised to bind that business.

Acceptance

By registering for, accessing, or using getstayz, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the service. We may update these terms from time to time; continued use after an update means you accept the revised terms.

Use of Service

getstayz provides tools to manage beds and occupancy, rent cycles and receipts, complaints, resident onboarding, and resident communication. The service is provided to help you operate your PG business; you remain responsible for how you run that business and for the accuracy of the information you enter.

Accounts

You must provide accurate account information and keep it current. You are responsible for activity under your account and for any staff you invite. Access is secured through phone-based one-time passwords (OTP); keep your device and login secure, and tell us promptly if you suspect unauthorised use.

• You are responsible for obtaining the consent you need from your residents before entering their data into getstayz.
• You must not share a single account across people whose access should be separated; invite staff with their own roles instead.

Billing

During the alpha, getstayz is priced at ₹49 per bed per month. Billing is based on the number of beds you manage in the platform. There is no setup fee, no per-seat charge, and no long-term lock-in during the alpha.

Prices are exclusive of applicable taxes unless stated otherwise. We may change pricing after the alpha with reasonable advance notice. Any change to your plan will be communicated before it takes effect.

Acceptable Use

You agree not to:

• Use getstayz for any unlawful purpose or to store data you have no right to store.
• Upload malicious code, attempt to breach security, or access data belonging to another organisation.
• Send residents unsolicited messages that are unrelated to their tenancy, or otherwise misuse the messaging features.
• Resell, sublicense, or reverse-engineer the service without our written permission.

Liability

getstayz is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for loss of profits, data, or business arising from your use of the service.

Nothing in these terms limits liability that cannot be limited under applicable law. Where our liability cannot be fully excluded, it is limited to the fees you paid for the service in the three months before the event giving rise to the claim.

Termination

You may stop using getstayz and close your account at any time. We may suspend or terminate access if you breach these terms, fail to pay fees due, or use the service in a way that risks harm to residents, other operators, or the platform. On termination, you may request an export of your data within a reasonable window before it is deleted.

Contact

Questions about these terms can be sent to us through the contact page on this site.